Frequently Asked Questions
FAQ
Find answers to common queries about Notus Distributors' products, ordering process, and policies.
Our FAQ section is designed to provide quick and helpful answers to commonly asked questions about Notus Distributors’ products, services, and policies.
Browse through our comprehensive list of topics to find the information you need, from purchasing and pricing to delivery and returns.
If you can’t find the answer you’re looking for, feel free to contact our friendly customer support team for further assistance.
You can register your business with us on our registration page. Once your account is approved after meeting our membership requirements you will be able to shop on our store for nationwide delivery.
We use our delivery partners to ensure we can send our products to any location anywhere in South Africa ! Delivering Solutions tailored to meet and surpass your business requirements.
All Prices quoted by us at Notus Distributors exclude VAT. The VAT amount is allocated at the end of your online order before submission.
Notus Distributors does supply wholesalers.
Pricing is only available to approved members . Once you have registered and been approved by one of our team provided you are a retail outlet or reseller you will be able to log in and view our pricing.
Once your account as been confirmed as active by one of our team, You will be able to shop and place orders online. Once you have found everything you are looking for and submit your order. Our Sales personnel will then generate your official pro forma invoice. This will be emailed with in 4 Business hours of your online order for confirmation. Items are reserved for 48 hours.
All orders below the Value of R2000.00 ex VAT will incur a delivery fee.
Before any shipment leaves our facilities , it undergoes a thorough quality check. Any order issues or claims must be reported within 48 hours of receiving the goods to be considered. Please ensure all orders are inspected upon delivery. Notus Distributors cannot be held liable for claims noted on Delivery notes or waybills unless they are clearly detailed and endorsed. Any goods returned for credit beyond 7 days from receival of your order , provided they are not defective. Will incur a 15% handling fee.
Your username is the email you signed up with.
Notus Distributors is a trade only website and does not sell directly to the public. We supply products for resale only to retail stores or wholesalers. Notus Distributors does not compete directly with the stores we distribute too.